2020 Life Lessons Make Page Fielder Even Better Equipped to Serve Her Customers

By Beverly Smirnis, photos by Jin Kim, Jin Kim Studio

When the phone rang at midnight on New Year’s Eve, it was a former client calling with well wishes and just to say hello.  “They’re like part of my family now,” says Allie Beth Allman agent Page Fielder.  That “extended family,” in fact, now includes a number of clients that Page has served in her 14 years as a Realtor.

Page’s immediate family includes five children who all attended different private schools in the area. Her ability to talk about the nuances of each of the schools with anyone moving here from across town, out of town or out of state  is just one example of the resource she is for her clients.  When it comes anything that they need to know about the Preston Hollow community that she has long resided in herself, Page stands ready with a recommendation.  She has connected her clients with medical professionals, remodelers, appliance dealers and all kinds of home services-related businesses.  Now, after a year that tested the perseverance and faith of the Fielder family and so many in their community, Page has a whole new Rolodex to share, which includes movers, insurance agents and adjustors and City Hall contacts, as well as vendors, refinishers, remodelers and other contractors.

Her youngest daughter had just attended her first homecoming at Bishop Lynch High School on October 19, 2019.  Her older daughter had just moved back home from Austin for a job in Dallas, and her son was also residing in the house with Page and her husband.  It was a Sunday night and friends had been visiting that weekend.  They had all enjoyed going to the State Fair of Texas.  So, on the Sunday evening of October 20, 2019, the Fielders were laying low, resting from all the weekend activities.   After briefly thinking the weather on the news was an exaggeration or a tornado would surely not touch down in the middle of Preston Hollow, they had only a few minutes notice before the family found themselves huddled together in a closet.

“We could feel the wind circulating around us and the sound of breaking glass.  Our dog was in the closet with us, but we were worried about our three cats,” Page recalls.

They emerged to find the windows across the front of the house, where the kids would have been sleeping in their bedrooms, completely blown out and exposed areas where the roof had been torn off.  Soon, the rain would come, and further damage would be done.  Two of the cats came back right away, but one hid for about 24 hours before returning.

Most of the homes around her in Netherland Estates were torn down.  The Fielder home was not a total loss and they stayed put as long as they could for the sake of their pets and to secure their house.  Eventually, the Fielders moved out of their home and the extensive renovations on their home began. Page found lodging at a nearby apartment and a couple of separate apartments for the kids.  A good friend took in her 90 pound dog.

2020 was a trying year to say the least, but Page said one of the most trying things during all of it was “not having a road map,” to know what to expect next and when.  Predicting the backlog on items that would soon occur, Page started ordering new appliances and furniture back in May.  Through it all, she saw one of her strongest years ever in real estate sales through the summer and fall months and says that putting other’s needs ahead of her own was therapeutic in keeping her mind off her own predicament.

“I felt like I’d been doing this long enough that I had seen it all,” says Page about her 14 years as a Realtor. She started in 2008 when the market crashed with Keller Williams Elite in the Park Cities and has been with Allie Beth Allman since 2013.  Today, her level of service and attention to detail is even more razor sharp from her latest experiences.

Negotiating is a rather innate talent of Page’s that was honed by her insurance industry work during the early years of her career life.  Being an astute businesswoman has helped Page attract real estate clients who share her business acumen and expectations.

“I know that people don’t move all the time, and if they are moving from another state, there can be a great learning curve about our different soils, different ways that homes are built, etc.,” she explained, adding that it’s not uncommon to talk five or six times a day with clients during the process of either buying or selling their home, or sometimes both.   “I enjoy my role in being a connector to information and to resources, and their guide to explain what’s going to happen next.  I have made it a practice to send reminders about what they need to do each step of the way to make the process as predictable and smooth as we can make it,” she said.

As the Fielder family was busy moving back into their home at the beginning of this year, Page reflected, “Life experiences that seem dire while you’re going through them, have a way of making us stronger and better.  Our family’s experience has been a lesson in flexibility to our kids and it’s made me a better Realtor, more sensitive to the upheaval that families go through no matter what the reason for their move from one home to another.”

Download Article